A kurzus résztvevői ismereteket szerezhetnek az inklúzió alapelveiről és a fogyatékosságról, az inkluziv tanulási környezet kialakításának módszereiről, ötleteket kaphatnak kora gyerekkorban elvégezhető inkluzív tevékenységekre és a szülőkkel való hatékony együttműködésre. Egy önértékelési eszköz segítségével felmérhetik saját módszereiket és jelenlegi gyakorlatukat, amely segíti, hogy inkluzívabb módon dolgozzanak. A kurzus nem csupán pedagógusok, de szülők számára is hasznos ismereteket tartalmaz. 

A családok, különösen a szülők gyakran okoznak fejfájást a tanároknak. Ez a kurzus segít megérteni, hogy milyen fontos a családdal való együttműködés az iskolai siker érdekében, valamint ötleteket ad, hogy az iskola és a család együttműködése miként segíti az inklúziót. 

Az ismert afrikai közmondás szerint egy gyermek felneveléséhez az egész falu kell.  A minőségi, inkluzív oktatáshoz valóban mindenkivel együtt kell működnünk, aki támogatni tud minket munkánkban. Ebben a kurzusban a résztvevők megismerkedhetnek az együttműködő iskolával, az ezzel kapcsolatos alapfogalmakkal, valamint feltérképezhetik, hogy kik a legfontosabb szövetségesek, akikkel a tanárok együtt dolgozhatnak, és mik a fő kihívások, amelyekkel ezen a téren szembesülhetnek.  

A kurzus résztvevői ismereteket szerezhetnek, hogy miként válhatnak a tanárok a tanulás vezetőivé, a "tudás forrása" helyett a tanulás tudatos segítőivé. A különböző tanulási módok és tanulásvezetői stílusok mélyebb megismerése révén hatékony, inkluzív módszertant alakíthatnak ki.

Az emberi jogok – különösen az oktatáshoz, az esélyegyenlőséghez és a sokszínűséghez való jog – fokozatos megszilárdulása vezetett az inklúzió megjelenéséhez és használatához a mai társadalomban. Az inklúzió az integráció folyamatát egy lépéssel továbbviszi és az élet különböző területeire terjeszti ki – társadalmi, munkahelyi, családi stb. területen.  Alapvető vonatkozási pontja a szociális aspektus, ezért állítják szembe a társadalmi kirekesztéssel. A társadalom határozza meg az igényeket, az értékeket és az inkluzív elveket, vagyis az integráció nem korlátozódik az oktatási kontextusra, hanem transzverzális eszmét képez, amelynek minden területen jelen kell lennie: az iskolában, a családban és a társadalmi közösségekben. A kurzus feladatainak elvégzésével a résztvevők gyakorlati ismeretekre tehetnek szert az inklúzió elveinek alkalmazásáról napi munkájuk során.

Participants will learn about methods and tools of home-school communication, some of which might not be part of their own national school culture. This will help them understand what, how, why schools and parents may communicate and why parent well-being and a strong parent community serves the best interest of the child. This course can help both teachers and parents. 

This course will help participants understand their role in a group, the benefits and challenges of working with groups and to help them find ways to keep the members of a group of motivated and effective. Participants will also learn to plan a successful educational action. 

This course is suitable both for parents and for teachers who wish to support parents. Through this course learners will understand that creativity is used for self-expression, self-actualisation, bonding and joy, and as it increases optimism, happiness, well-being and the willingness to understand things, it plays an important role in increasing a child’s motivation, resilience, perseverance both at home and at school and later in work life. Creativity fosters finding a meaning and internal motivation. Internal motivation is important for perseverance. It helps to set goals, plan activities, manage stress and overcome failures. Creativity increases the level of openness and tolerance of insecurity. Therefore, it helps us to adapt in increasingly complex and uncertain times, and address crisis in transformative ways. Another benefit of creativity is improving collaboration skillsthrough increasing the level of empathy and understanding of others, the ability to take criticism, creating and promoting an appropriate atmosphere, and by improving one’s self-esteem and expression of emotions. By the end of this course, learners will be able to:

• understand and define what creativity is
  
• understand the creative process and its importance in problem solving
  
• understand how to evaluate outcomes of a creative process
  
• foster a child’s creativity, motivation and perseverance
  
• describe and apply creative tools and activities 
  
• articulate potential benefits of creativity and innovative ideas to children.
  

In this course participants will better understand the importance of instilling and fostering two important skills, namely creative thinking as well as planning and management in children. It is suitable both for parents and  for teachers who wish to support parents.They will learn about practical activities they can carry out with children to develop these skills but will also have the opportunity to read about interesting research and insights. They will comprehend how important these skills are for tackling global challenges as well as in everyday problem-solving scenarios.

“It takes a village to raise a child.” The African proverb is probably overused, but for quality, inclusive education we need to engage with everybody who can support us in our work. In this course, you will be introduced to the basic notions related to open schooling and the whole school approach, as well as the key allies teachers can work with and the main challenges you are facing in it.

The aim of this course is to promote entrepreneurship and entrepreneurship education. The approach is informed by the view that education, more particularly entrepreneurship education, occurs in every environment and, most especially, in the home. In recognising that Entrepreneurship Education takes place both inside and outside school, it follows that inevitably there will be a much broader range of potential experiences for young learners outside schools within of non-formal education. For most, if not all learners, their school experience is within a consistent and structured curriculum.  In school although business related elements are taught as stand-alone subjects within the curriculum, it is recognised that Entrepreneurship education is best delivered, and supported, if approached in a transversal manner as well. 

In this module you will learn about the importance and challenges of parental engagement at school and in children’s learning, explore your own prejudices, receive tips on how to engage parents and how to improve communication between school staff and parents.

This course is about hardware and software, computer structure, input units, output units, central processing unit, main memory, auxiliary memory units. 

By the end of this course, learners will be able to learn about computer data representation (ASCII code, EBCDIC code, Unicode), Boolean algebra (basic operations, truth tables), and numbering systems (binary, octal, decimal, hexadecimal, examples of conversions in numerical systems. 

Keywords: 

• ASCII
• EBCDIC 
• Unicode
• Boolean algebra

A new environment for the protection and processing of client data is created by the General Data Protection Regulation (GDPR) 2016/679. The General Data Protection Regulation (GDPR) 2016/679, which supersedes the Data Protection Directive 95/46/EC and aims to harmonize data privacy rules throughout Europe, was enacted by the EU Parliament on April 27, 2016, in response to this technological infiltration.

This presentation's goal is to acquaint you with the fundamentally novel ideas in the GDPR. In particular, it will address the Regulation (EU) 2016/679's structure, GDPR's sanctions and penalties, and the Personal Data Protection Authorities' and Involved Entities' roles in GDPR implementation. Three (3) Case Scenarios about "the key GDPR principles applied in post offices" are the final section.

By the end of this course, the learners will be able to know the core sections about image editing programs, graphic design editing programs, types of graphics, shortcuts, and types of files. 

Key-words:

▪New/Open File

▪Rotation 

By the end of this course, the learners will be able to know the core sections about image editing, defect correction, healing tools and important shortcuts, while also learning about layers, ultiply, screen, editing, blending modes, layers, and saving process. 

Key-words:

By the end of this course, the learners will be able to know about the vector graphics, advanced shapes, basic shaped and important shotcuts, while also learning about the paths and the combination of paths and masks. 

Key-words: 

• Vectors
• Non-normal layers
• Shapes
• Filling - Outline
• Bank
• Points
• Curves
• Type Layers
• Curved selection
• Live mask management

The presentation serves as an introduction for learners to grasp the fundamental principles of postal security. It will cover the core components of the postal security system, drawing from the overarching stipulations outlined in the Acts of Universal Postal Union (UPU). Various tasks associated with ensuring postal security will be explained. By the end of the course, participants will have a clearer comprehension of the structure, significance, fundamental constituents, and prerequisites of postal security. Additionally, a selection of case studies derived from the designated operator's operations is included for further reading.

Με το τέλος αυτού του μαθήματος, οι μαθητές θα είναι σε θέση να γνωρίζουν για τις ετικέτες της HTML, την δημιουργία υπερσυνδέσεων, την εισαγωγή εικόνας και τις εικόνες σαν συνδέσεις, τις λίστες στην HTML, τους πίνακες στη HTML, τις ετικέτες span και div, τους ειδικούς χαρακτήρες στην HTML, την εισαγωγή αρχείου ήχου και βίντεο και τα χρώματα στην HTML. 

Λέξεις-κλειδιά:

Mε το τέλος αυτού του μαθήματος, οι εκπαιδευόμενοι θα είναι σε θέση να γνωρίζουν την επεξεργασία λογιστικών φύλλων με το Microsoft Excel (πράξεις στα κελιά, οδηγός συναρτήσεων, βασικές συναρτήσεις, απόλυτες αναφορές, σφάλματα τύπων, κυκλική αναφορά, γραφήματα, ταξινόμηση και φιλτράρισμα) και το Microsfot PowerPoint (καρτέλες, δημιουργία παρουσίασης, αποθήκευση παρουσίασης, άνοιγμα παρουσίασης, εισαγωγή νέας διαφάνειας, διαγραφή διαφάνειας), τακτοποίηση και ομαδοποίηση αντικειμένων, εισαγωγή υπερσύνδεσης, κεφαλίδα και υποσέλιδο). 

Λέξεις κλειδιά: 

• Microsoft Office
• Microsoft Excel 
• Microsoft Powerpoint

Με το τέλος αυτού του μαθήματος, οι εκπαιδευόμενοι θα γνωρίζουν για την επεξεργασία δεδομένων και τύπων δεδομένων, την οργάνωση και προσπέλαση αρχείων, τις βάσεις δεδομένων και τα πληροφοριακά συστήματα, το Microsoft Office και τις βασικές αρχές του Microsoft Word. 

Λέξεις-κλειδιά:

• τύπος δεδομένων (data type)
• πρωτεύον κλειδί (primary key)
• μαζική επεξεργασία  (batch processing)
• Βάσεις Δεδομένων (databases)
• ιεραρχική (Hierarchical)
• δικτυωτή (Network)
• σχεσιακή (Relational)
• Πληροφοριακό Σύστημα
• Microsoft Office
• Microsoft Word

Στο τέλος αυτού του μαθήματος, οι εκπαιδευόμενοι θα είναι σε θέση να μάθουν για την αναπαράσταση δεδομένων στον υπολογιστή (κώδικας ASCII, κώδικας EBCDIC, Unicode), την άλγεβρα του Boole (βασικές πράξεις, πίνακες αληθείας), και τα συστήματα αρίθμησης (δυαδικό, οκταδικό, δεκαδικό, δεκαδεξαδικό, παραδείγματα μετατροπών στα αριθμητικά συστήματα. 

Λέξεις-κλειδιά: 

• ASCII
• EBCDIC 
• Unicode
• Συστήματα Αρίθμησης
• Άλγεβρα του Boole

Este módulo foi criado no âmbito do projeto TSITour, uma iniciativa financiada através do programa Erasmus+ da Comissão Europeia. O TSITour foi concebido para formar os alunos do ensino e formação profissional na área da inclusão social no turismo através do envolvimento das pessoas idosas como contadores de histórias locais. O módulo está organizado em quatro tópicos principais: 1) A pessoa idosa; 2) A integração dos idosos; 3) Metodologias de intervenção social: trabalho de projeto para a integração dos idosos; 4) Trabalho de projeto social para a integração dos idosos: etapas. No primeiro tema, o módulo foca-se nos fundamentos conceptuais do envelhecimento, os processos de envelhecimento, a comunicação com os idosos e as estratégias para promover um envelhecimento ativo, autónomo e independente. Os conteúdos do segundo tópico são baseados na promoção da integração social e integração comunitária dos idosos. O terceiro tema aborda as metodologias de intervenção social e o trabalho de projeto social como uma estratégia para a valorização dos idosos. A última parte do módulo especifica, passo a passo, como construir um projeto social. Este módulo procura tornar-se numa referência nos cursos de educação e formação profissional e, nesse sentido, foi especificamente concebido para a criação de projetos sociais dedicados à inclusão e valorização dos idosos, sendo, portanto, um recurso útil para os futuros profissionais nesta área.

Este módulo foi criado no âmbito do projeto TSITour, uma iniciativa financiada através do programa Erasmus+ da Comissão Europeia. O TSITour foi concebido para formar os alunos do ensino e formação profissional na área da inclusão social no turismo através do envolvimento das pessoas idosas como contadores de histórias locais. O módulo está organizado em quatro tópicos principais: 1) A pessoa idosa; 2) A integração dos idosos; 3) Metodologias de intervenção social: trabalho de projeto para a integração dos idosos; 4) Trabalho de projeto social para a integração dos idosos: etapas. No primeiro tema, o módulo foca-se nos fundamentos conceptuais do envelhecimento, os processos de envelhecimento, a comunicação com os idosos e as estratégias para promover um envelhecimento ativo, autónomo e independente. Os conteúdos do segundo tópico são baseados na promoção da integração social e integração comunitária dos idosos. O terceiro tema aborda as metodologias de intervenção social e o trabalho de projeto social como uma estratégia para a valorização dos idosos. A última parte do módulo especifica, passo a passo, como construir um projeto social. Este módulo procura tornar-se numa referência nos cursos de educação e formação profissional e, nesse sentido, foi especificamente concebido para a criação de projetos sociais dedicados à inclusão e valorização dos idosos, sendo, portanto, um recurso útil para os futuros profissionais nesta área.

Este módulo foi criado no âmbito do projeto TSITour, uma iniciativa financiada através do programa Erasmus+ da Comissão Europeia. O TSITour foi concebido para formar os alunos do ensino e formação profissional na área da inclusão social no turismo através do envolvimento das pessoas idosas como contadores de histórias locais. O módulo está organizado em quatro tópicos principais: 1) A pessoa idosa; 2) A integração dos idosos; 3) Metodologias de intervenção social: trabalho de projeto para a integração dos idosos; 4) Trabalho de projeto social para a integração dos idosos: etapas. No primeiro tema, o módulo foca-se nos fundamentos conceptuais do envelhecimento, os processos de envelhecimento, a comunicação com os idosos e as estratégias para promover um envelhecimento ativo, autónomo e independente. Os conteúdos do segundo tópico são baseados na promoção da integração social e integração comunitária dos idosos. O terceiro tema aborda as metodologias de intervenção social e o trabalho de projeto social como uma estratégia para a valorização dos idosos. A última parte do módulo especifica, passo a passo, como construir um projeto social. Este módulo procura tornar-se numa referência nos cursos de educação e formação profissional e, nesse sentido, foi especificamente concebido para a criação de projetos sociais dedicados à inclusão e valorização dos idosos, sendo, portanto, um recurso útil para os futuros profissionais nesta área.

• Aim - to be aware of how important “Thinking outside the box” and creativity is.

• Objective 1. - The need of creativity. Where we use it?

• Objective 2. - Description of ”Thinking outside the box”.

•  What is thinking outside the box, what is creativity?

• Objective 3.- How to develop your “Thinking outside the box” potential?

This topic serves as an introductory module that delves into the captivating world of gastronomic tourism. Participants will embark on a journey exploring the significance of cuisine in shaping the tourism experience and discover the economic and cultural impact of gastronomic tourism. Through engaging discussions, real-world examples, and case studies, participants will gain a comprehensive understanding of this rapidly growing industry.

Развиването на вашите предприемачески умения ви помага да стартирате или управлявате успешно своя бизнес в културния и творчески сектор (КТС). Придобиването на тази компетентност подобрява възможностите ви да развивате иновативни и творчески идеи в бизнеса си, като представяте на пазара нови и иновативни продукти или услуги, и също така да оценявате проблемите и рисковете, които трябва да преодолеете, особено предвид текущата ситуация с пандемията COVID-19. Като увеличите способностите си да започнете нов бизнес в КТС сферата, ще подобрите професионалния си живот, станете активни граждани и справяте се с социално-икономическите предизвикателства, пред които светът се изправя по време на пандемията.

Настоящият курс е насочен към преподаватели, учители, ментори, младежки и социални работници, или друг вид педагогически или непедагогически персонал. Целта на методите в курса е да бъдат прилагани в ежедневната работа с ученици. Основната цел на този алтернативен инструмент е да даде възможност на преподавателите да повишат познанията и подобрят уменията си в сферата на професионалното ориентиране и кариерно консултиране. Курсът за кариерно ориентиране в училище се фокусира върху основните принципи и професионални изисквания в тази област. Целта на курса е да даде възможност на преподавателите да повишат познанията и подобрят уменията си в сферата на професионалното кариерно консултиране.  Вместо традиционните, прекалено унифицирани и разпръснати техники курсът съчетава доказали ефективността си методи и инструменти за кариерно консултиране.

В настоящият курс се предлагат техники за кариерно консултиране, насочени към три възрастови групи ученици (12-14, 14-16 и 16-18 години). Тези методи могат да се прилагат както от учители и педагози, независимо от предмета, който преподават, така и от обучители в неформалното образование

Участниците ще се запознаят с методите и инструментите за ефективна комуникация между родителите и учителите в училище в контекста на изграждането на партньорски взаимоотношения, основани на взаимното разбиране и приемане , в полза на постигане на педагогическите цели.

В този модул, посветен на междуличностните отношения, ще научите повече за уменията, които човек използва в ежедневието си, когато се среща, общува и взаимодейства с други хора. Ще придобиете практически умения и компетенции за ефективно слушане и говорене, емоционална интелигентност, работа в екип, решаване на проблеми и вземане на решения.

Като развиете тези умения, ще изградите по-добри взаимоотношения с близките си приятели, познати, колеги и много други хора, които съставляват социалните връзки в живота, тъй като се срещате, общувате и взаимодействате с тях. Ще създадете един вид социална връзка и принадлежност. Същевременно ще можете да разрешавате междуличностни конфликти и да поставяте граници, което е важно за подобряване и поддържане на междуличностните отношения.

В курса за емпатия ще придобиете умения и компетенции, свързани с проявата на емпатия при взаимодействие с клиенти и колеги. Ще усвоите умения и методи, които ще ви позволят да демонстрирате четирите характеристики на емпатията: да виждате света така, както го виждат вашите клиенти и колеги; да поддържате неосъждащо отношение; да разпознавате чувствата на клиентите и колегите; и ефективно да предавате гледната си точка с доброта и състрадание. Като развиете тези умения, ще установите по-здрави взаимоотношения с клиентите и колегите си, основани на взаимно доверие и признателност. В резултат на това както вие, така и вашите колеги ще бъдете по-доволни от взаимоотношенията и начина, по който работите заедно, което ще увеличи удовлетворението ви от работата.

Рефлексията е жизненоважен и съществен компонент на обучението. Тя е двустранен процес, полезен както за преподавателя, така и за учениците, за да  повишават собствените си знания и способности. Настоящият курс има за цел да даде необходимите познания относно теоретичната основа на рефлексията и съществуващите модели на рефлексия, както и да предостави система от практики и  инструменти за прилагането й - самостоятелно и в група.

Курсът за обучение на образователни медиатори ще даде възможност на обучаемите да придобият професионални знания, умения и компетенции за създаване и поддържане на спокойна и толерантна образователна среда за всички ангажирани чрез използването на инструменти за образователна медиация. След като придобият тези специфични знания и умения, обучаемите ще могат активно да участват като образователни медиатори в процедури по медиация между страните в образователни конфликти, а именно: ученик-ученик, учител-ученик, родител-ученик, учител-учител-училищно ръководство, родител-родител и местни общности-образователна среда. Обучителния курс ще спомогне за формирането на така наречените меки умения сред участващите участници в образователния процес, като умения за работа в екип, лидерство, позитивна комуникация, емоционална сдържаност и самоконтрол, развитие на специфична езикова култура, толерантност и др.

Този курс ще обогати знанията и компетенциите ви за ценностите, принципите и стандартите, за да осигурите на клиентите си услуги, основани на ценности. Новопридобитите знания ще ви гарантират, че като социален работник ще можете да помагате на хората в неравностойно положение, маргинализираните и хората с увреждания да разгърнат пълния си потенциал.

В курса "Етика в социалната работа" ще бъдат представени методи и стратегии за установяване на последователни ценности, принципи и стандарти на поведение за всички професионалисти, работещи в областта на социалната работа.    Обучаемите ще придобият знания за значението на професионалната грижа за себе си за осигуряване на ефективна помощ на своите клиенти. 

In the course Stress and burnout resilience, you will gain knowledge about stress, stressors, and occupational burnout, as well as practical advice on how to manage stress and prevent occupational burnout.

By acquiring stress management skills, i.e. transitioning from automatic responses to strategic stress management, it is possible to enhance the adequacy of responses in stressful situations and the capacity to alleviate tension. The ability to manage stress and prevent professional burnout can substantially enhance workplace performance.

The Ethics and Professionalism module contains several parts. The first part explains what professional ethics is and how it is applied in the sphere of education. The following part presents the basic theory on which ethics develops in different directions, one of which is the professional ethics, in our case professional ethics in the field of education. After passing such an educational module all trainees will be able to participate in the creation of the Code of ethics at the workplace, will understand the specifics of working with groups of learners with different needs and culture, will be able to participate in the creation of internal rules, working rules, will get aware of the normative and regulatory framework which sets out the basic work principles and professionalism.

The working topics:

·         professional ethics

·         standards in teaching

·         understanding responsibilities

·         managing the instructional environment

·         advising and councelling

·         appropriate relationships with students

·         fair evaluation of student performance

·         giving information

·         privacy rights

The main objective of the training course Ethics and Professionalism is to present knowledge in the field of ethical standards, patterns of behavior and ethics of social activities; skills for ethical reasoning in choosing solutions to deal with moral problems in different professional contexts; communicative skills for working with groups with different ethnical, social and educational background, working in a multicultural environment.

The  specific objectives could be clasified as:

o          identify standards of professionalism and ethical behavior and apply these standards successfully to ethical dilemmas

o          take steps to identify responsibilities and those of the instructor of record

o          create an instructional environment that is conducive to student learning and safety

o          establish professionally appropriate relationships with students

o          take steps to ensure that student performance is evaluated fairly

o          protect the privacy rights of students regarding grades and other personal information

o          identify who has the right to know the information concerning students

Emotional intelligence is the capacity to comprehend and effectively manage one's emotions. This course explores various emotional intelligence models. We investigate the factors that influence emotional intelligence and empathy, as well as the significance of peer relationships for early childhood development. You will learn how to foster emotional intelligence and healthy friendships in young children.

Conflict can be defined as an expressed struggle between interdependent parties who perceive incompatible goals, scarce resources, and interference.

Many people feel uncomfortable or apprehensive at the mere notion of conflict, preferring to avoid it. It is important to understand that disagreement is a natural, healthy, and even necessary part of every relationship. Conflict is a manifestation of our own desires, and when both parties' needs are understood, it may help the relationship develop and strengthen.

This course aims to teach the learners about the basic aspects of the conflict, causes of conflict, types of conflict

basic approaches to conflict and ways to resolve the conflict through alternative methods.

This course help you with:

Understand and contrast the conflict at all levels (individual, group, organizational).

Recognizе the conflict management process (stop and think; redirect the conflict; investigate; find solutions) and its styles (avoiding, collaborating, compromising, accommodating, competing).

Select the best conflict resolution skills (empathy, mediation, assertiveness, active listening, facilitation, etc.).

Through the use of mediation tools, learners will be able to gain professional knowledge, abilities, and competencies in order to build and maintain a peaceful and tolerant environment for all involved.

After completing this course, learners will be able to:

·         Understand and define the concept of “Conflict”

·         Identify different causes of conflict

·         Identify different stages of conflict

·         Use different approaches to manage conflict.

The "Introduction to Systems Thinking for Kids" course is a dynamic and interactive program designed to introduce children aged 3 to 5 to the fundamental concept of systems thinking. Over the course of 12 hours, children will embark on a journey of discovery, exploring how various systems function and how different components within those systems are interconnected. Through hands-on activities, engaging discussions, and group projects, children will develop critical thinking skills, problem-solving abilities, and creative thinking.

The course aims to foster a sense of wonder and curiosity as children observe and investigate both natural and human-made systems in their daily lives. They will learn to identify systems in their environment, understand their purpose, and appreciate the relationships and dependencies between system components. By actively participating in designing and building their own systems, children will have the opportunity to apply their newfound knowledge and showcase their creations to their peers.

By the end of the course, children will have a solid foundation in systems thinking, enabling them to approach challenges and explore the world around them with a holistic perspective. They will develop a deeper understanding of how everything is interconnected, nurturing their ability to analyze, solve problems, and work collaboratively.

Time is a finite resource, and managing it effectively is crucial for personal and professional success. In this course, you will learn the essential skills and strategies to help you manage your time more efficiently and productively. Through a combination of lectures, interactive exercises, and real-life case studies, you will gain a deeper understanding of the principles of time management and how to apply them in your daily life. Course objectives:Understand the importance of time management;Identify time-wasting habits and behaviors;Develop effective planning and prioritization strategies;Learn how to delegate tasks and manage distractions;Develop mindfulness and stress-management techniques;Improve your productivity and achieve your goals.

Questo corso ha l’obiettivo di fornire una panoramica sul fenomeno mondiale del marketing conversazionale applicato ai social media, alle app e alle landing pages, prendendo in esame alcuni esempi pratici si parlerà delle sue funzionalità  per mostrare come possa essere usato per la migliorare la Customer Care, il CRM e la Display ADV.

L'argomento è stato sviluppato in piccoli capitoli, ognuno dei quali tratterà singoli argomenti per facilitare l'organizzazione del tempo di studio. 

Questo corso ha l’obiettivo di fornire una panoramica sui principali significati e utilizzi del colore nella comunicazione e nel mondo del Marketing.
L’argomento è stato sviluppato in piccoli capitoli, ognuno dei quali tratterà singoli argomenti per facilitare l’organizzazione del tempo di studio. 

Questo corso ha l’obiettivo di fornire una panoramiche dell'evoluzione che ha visto la comunicazione passare dal Digital Storytelling al Digital Storymaking. Analizzandone le caratteristiche principali si cercherà di comprenderne le potenzialità dal punto di vista comunicazionale e, prendendo in esame alcuni esempi pratici di aziende, si cercherà di spiegare come possa essere usato per migliorare la comunicazione.

L'argomento è stato sviluppato in piccoli capitoli, ognuno dei quali tratterà singoli argomenti per facilitare l'organizzazione del tempo di studio. 

Generally, when hiring new staff, employers place a high degree of importance on so-called ‘soft skills.’  Effective communication, a positive attitude and teamwork skills ranked as important or very important to employers. Even more interesting: for many employers, entrepreneurship experience is either important or very important in the hiring process.

Having an entrepreneurial mindset is considered a key skill in the labour market and so, innovative thinking, a good sense of personal accountability and a sale approach are considered as very important competences.

Moreover, plumbers or electricians working in Europe may also work as a freelancer or ‘independent suppliers of services’ so managing their own business. This is why having an entrepreneurial mindset and managing entrepreneurial skills becomes crucial when working in this sector.

What does entrepreneurship mean? What does entrepreneurial mindset mean? Let’s find it out.

You are a young VET plumber graduate, about to graduate or currently training in this field. You are passionate about renewable energies, would like to deepen your knowledge in this field and at the same time geographically broaden the scope of possible workplaces to practice your trades? This course is definitely for you!

Via this course you will be able to update and focus your skills on renewable energies, more specifically on the solar and biomass fields. You will get acquainted with the overall European energy strategy and its implementation in 5 European countries, namely Austria, Denmark, Greece, Italy and Spain.

This course is a combination of both theoretical and practical knowledge, the aim is for you to acquire hands-on skills to perform adequately in building and construction. All activities are designed for you to be active in the learning process, making some research, reflecting upon the different topics and analyzing processes and methods. This course does not require a tutor, you will be able to perform the different activities in complete autonomy.

This online course will help teachers recognize prejudices and stereotypes, understand the link with antisemitism and racism and deconstruct them, through an analysis of historical examples.

At a personal level, freedom of expression is key to the development, dignity and fulfilment of every person. In recent times, major attention has been directed to episodes when this freedom is abused to impart opinions or ideas of detestation and discriminatory hate towards an individual or group. "Hate speech" is a complex phenomenon, differently defined and addressed in countries. Through this module we will give clarity to what falls under the definition and how we can support our students in analysing their and others' communication and act for their and others' safety. 

The present course will introduce you to the concept of resilience, its basic terminology and current studies, its different areas and types, as well as the interconnections existing among them. Starting from a definition of personal resilience and then moving to community level, considering both the local and global dimensions, the module will guide you in the analysis of those resources, actions and assets that facilitate resilience.
Thus, it will focus on the regional resilience framework/concept, as a long-term integrated planning, providing some case studies for the analysis of specific measures adopted for resilience building, in response to challenging events, such as the COVID-19 pandemic. Thus, it will examine how the effects of a shock may contribute to the increased resilience capacity of a community/region.

Questo corso ha l’obiettivo di fornire una panoramica sul fenomeno mondiale del Guerrilla marketing e sul suo sviluppo prendendo in esame alcuni esempi pratici per mostrare come possa essere usato all'interno del communication mix.

L'argomento è stato sviluppato in piccoli capitoli, ognuno dei quali tratterà singoli argomenti per facilitare l'organizzazione del tempo di studio. 

This course aims to provide an overview of Life skills, skills now considered fundamental for a person's personal, social and professional development, which is why they are officially part of the educational programs of Italian schools of all levels.

This course aims to provide an overview of the global phenomenon of Phygital Marketing and its development by examining some practical examples to show how it can be used.

The topic has been developed in small chapters, each of which will deal with individual topics to facilitate the organization of study time.

This course aims to provide an overview of the global phenomenon of conversational marketing and its development by examining some practical examples to show how it can be used for lead generation and sales.

The topic has been developed in small chapters, each of which will deal with individual topics to facilitate the organization of study time.

The Product placement course aims to provide an overview of the global phenomenon of product placement applied to communication by examining some practical cases.

The topic has been developed in small chapters, each of which will deal with individual topics to facilitate the organization of study time.

Questo corso ha l’obiettivo di fornire una panoramica sul fenomeno mondiale dei principali Social Media con un focus sui Social Network. Analizzando la loro nascita e il loro sviluppo  si cercherà di comprenderne le potenzialità dal punto di vista comunicazionale e, prendendo in esame alcuni esempi pratici di aziende, si cercherà di spiegare come possano essere usati all'interno del communication mix.

L'argomento è stato sviluppato in piccoli capitoli, ognuno dei quali tratterà singoli argomenti per facilitare l'organizzazione del tempo di studio.